ISO 9001 - Quality Management

At ELEARNINGFORCE International (EFI), we are ISO 9001 compliance verified for our quality management system (QMS).

In this article, we will describe ISO 9001:2015, EFI's verified compliance with this standard, and our commitment to continuously comply with the requirements of the policy. 

 

In this article:

 

What is ISO 9001:2015?

ISO 9001 is an internationally recognized standard for Quality Management Systems (QMS) and is based on a number of quality management principles, including strong customer focus, the process approach, continual improvements, and management motivation and involvement. ISO 9001 is the quality system of choice for organizations around the world.

ISO 9001 compliance is evidence that our quality management structure is secure, well proven, and compliant with global regulations. This offers an added value to our customers and employees, as well as stakeholders across segments like the pharma, health, and financial industries. Our audit and compliance validation with ISO 9001 proves that LMS365 has once again lifted the bar for information security, GDPR, and quality in everything we do.

 

EFI's compliance and commitments

At EFI, we are ISO 9001 compliance verified for our quality management system (QMS) for the following scope:

"I hereby confirm that I have reviewed the management system in Elearningforce International ApS to verify that it meets the requirements of ISO 9001:2015. Elearningforce International ApS demonstrates ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and aims to enhance customer satisfaction through the effective application of the system.

The adoption of a quality management system is a strategic decision for Elearningforce International ApS as it that can help them improve its overall performance and provide a sound basis for sustainable development initiatives.

The management system is certified according to ISO 27001:2013 and I can verify that the scope of the management system has been extended to meet the requirements of ISO 9001:2015.

The compliance will be re-evaluated by an internal audit ones a year. This verification is therefore valid until February 13th 2025."

ISO 9001 compliance builds on LMS365’s suite of quality management and customer security credentials. We were awarded the ISO/IEC 27001:2013 certification for our Information Security Management System (ISMS) used for the provisioning and development of LMS365. The scope of this management system has been extended to meet the requirements of ISO 9001:2015. Additionally, LMS365 is highlighted as a Microsoft Preferred Solution and has been declared a Microsoft 365 Certified App after successfully meeting the highest level of security and compliance required by Microsoft.

LMS365 is pleased to add ISO 9001:2015 compliance standards to our growing list of validations, further showing our commitment to effective quality management.

Trust is one of the four strategic themes that leads LMS365 in our operations. Instilling trust in our many partners, clients, and customers is what motivates LMS365 to continuously improve our product and practices, ultimately earning us the ISO 9001 compliance verification.

This recognition provides objective proof that LMS365 is living up to the demands within ISO 9001 in our management systems, development processes, and operational procedures. It demonstrates the high standard of our product and the quality of our services. We have adopted a QMS that not only strengthens our organization, but establishes a foundation for more robust and sustainable development initiatives. It raises the bar for our business and ensures that everyone we work with receives the top-notch treatment they deserve.

 

What does our ISO 9001:2015 compliance mean to you as a customer?

Being recognized as ISO 9001 compliant proves that our highly-trusted product and company meet the highest standards of quality management, joining more than one million organizations globally. It also demonstrates the importance of customer feedback to our product development and business practices.

This compliance benefits our entire organization and the people we work with:

 

Customers

Customers can now be even more confident and satisfied in the way we operate, from implementing new functionality and handling support requests, to selling our product and protecting their private data.

 

Partners

ISO 9001 compliance proves quality and credibility to our stakeholders and supply chain, ensuring effective partnerships, fewer production delays, lower costs of operation, and increased revenue.

 

Employees

LMS365 is dedicated to promoting the professional development of our employees and company culture. When business processes are streamlined and clearly defined, employees enjoy greater satisfaction and security in their jobs.

 

Useful links

ISO/IEC 27001:2013 certification

ISO/IEC 27701:2019 certification

Microsoft 365 App certification

 

Find our ISO 9001:2015 verification of compliance here:

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